TERMS AND CONDITIONS
Goods supplied by the Seller contain natural ingredients which may cause an allergic reaction; Buyers should ensure they are not allergic to any of the ingredients contained. If pregnant or planning a pregnancy, seek medical advice before purchasing.
If you have a nut allergy please seek advice before purchasing, as nut oils are used in some blends and all blends are made in the same area. If you have any questions about any of the ingredients found in Arabelle Skin Sense skincare creams and oils please do not hesitate to contact us through Organics communication system.
Please ensure the blends are stored in a cool dry place and used appropriately, as no responsibility will be accepted by the Seller for damage or defect of goods from inappropriate storage or use.
All Arabelle Skin Sense creams and oil blends have passed Safety Assessments and conform to EU Cosmetics Directive 76/768/EEC and UK legislation, however, essential oils are potent entities and if you think your skin may react adversely please perform a skin patch test on a suitable part of your body
We aim to offer an efficient delivery service. All items that are in stock will be dispatched within 3 working days (normally sooner). Please allow 3-7 working days for delivery of your order.
Delivery within 3 – 7 working days.
Delivery the following working day. Orders must be placed by 12 noon. Not after.
Delivery by 12 noon the following working day. Orders must be placed before 12 noon the working day before.
Saturday by 12 noon. Orders must be plac
Delivery within 3 - 5 working days.- £4.10
Delivery the following working day. Orders must be placed by 12 noon - £6.95
Delivery by 12 noon the following working day. Orders must be placed before 12 noon the working day before - £8.95
Saturday by 12 noon. Orders must be placed by 12 noon on a “working Friday” to guarantee Saturday AM delivery. If the order is placed after 12 noon, it will be delivered the following Saturday - £12
RETURNS & REFUNDS: If, for any reason you are unhappy with an item you have ordered, you may return it within 7 days, unopened and in its original saleable condition, to our address.
Upon receipt, we will be happy to give you a full refund. Alternatively you may wish to exchange it for another item. Please note that post and packing costs are non-refundable.
RETURNING A PRODUCT: To return an item, please dispatch it in its original wrapping (please obtain a free proof of postage from the Post Office) and accompanied by a note outlining your name, address and reason for return to:
Arabelle Skin Sense Ltd , 44 Worsley Bridge Road, London, SE26 5BE
We will notify you by email when we have processed your refund.
MISSING OR DAMAGED ITEMS ON DELIVERY: In the unlikely event that you receive an incomplete, damaged or incorrect order, you must notify us within 24 hours of receipt. In the event of damage to items, you must retain all packaging. We may ask for photos (where possible) in order to submit a claim to our carrier.